Worcester State University
University Technology Services
 Blackboard LMS
 Media Services



BLACKBOARD 9.1.11 HAS ARRIVED!  Blackboard has provided a great deal of information, including instructional documents and videos, to help students, faculty, and staff members get up and running with Blackboard 9.1 SP 11. 

Please feel free to use their instructional guides, along with our WSU Helpdesk (508 929-8856), to make the transition from Blackboard version 9.1 SP 8 to 9.1 SP 11 a smooth one.  Keep in mind that Blackboard's videos and online (HTML) Help Manual also are available from within each of your Blackboard courses by going to the Control Panel and locating "Help".

Note: Some features of Blackboard‘s LMS course management software have been customized to fit the needs of Worcester State University and might work differently than described or might not be available on our campus.

Browser and Operating System Compatibility.

Please check this Blackboard .pdf file to make certain you are using a web browser that is compatible with Blackboard version 9.1 SP 11 and the computer operating system you are using.

Closed captioning is available by clicking the CC icon in the lower right-hand corner of each video window.

Working in Your Course Environment

Collaborating and Communicating

Assessing Learners
(Grade Center, Assessments and Pools, Rubrics)

Tests, Surveys, and Pools



    Points of Interest:
      Computer Lab Hours-LRC310
      Computer Lab Hours-Sullivan138
      Center for Online Learning
      Center for Teaching and Learning
      Contact Us & Available Printers
      Create Daily Guest Accounts for Visitors
      UTS HelpDesk Support Request
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      WSU Network Password Reset
      WSU Home Page
      Worcester State UTS Guides on YouTube
      Supported Laptop Program Shop Apple/Dell
      Hardware/Software Special Pricing
      Info about Win7 & Office 2010
      Student Technology Information
      Faculty/Staff Technology Information
      Timed/Strong Password Expirations
      Antivirus Microsoft [free]
      Tips for Conserving Battery Life
      Dell Warranty Information
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    Phone: 508-929-8000