University Policies

Password Notification Policy

University Technology Services
University Technology Services


Purpose:
The purpose of this policy is to define methods for communicating passwords to users of the University network.

Statement:
Notification to users about passwords will follow the time and notification methods outlined below.

  • Network usernames and passwords for WSU students, faculty, and staff will be generated automatically by Colleague as part of a daily batch process.
  • Under most circumstances, twenty-four hours are required after faculty, staff, or student records are entered into Colleague for network usernames and passwords to become active.
    Each day, a postal mailer is generated to notify new students of their network usernames/passwords.
  • Users who do not know their network username or password may obtain this information:
    • By visiting Community System and using the Reset Password link;
    • By stopping at the UTS Help Desk [LRC310]; or
    • by USPS mail.
2006-07-25
2012-12-04