Home | Information Technology | Quick Solutions
Use these self-help topics to find quick solutions to your IT problems.
Note: “Report phishing” is not an option in the Gmail app.
To connect your XBox to the WSUplay wireless network, you must first register your console's MAC address with the network.
Watch the following video to learn how:
To connect your PlayStation to the WSUplay wireless network, you must first register your console's MAC address with the network.
To connect your Nintendo to the WSUplay wireless network, you must first register your console's MAC address with the network.
***Once connected, click wireless icon again, open network preferences, select advanced, find the WSU wireless network and drag it to the top of the preferred networks window, select OK, select apply.***
For a list of Wi-Fi-calling capable Android phones, please visit https://www.mintmobile.com/wifi-calling-text/.
Note: Not all phones support Wi-Fi calling. Only newer Android phones offer this feature.
For a list of Wi-Fi-calling capable Apple phones, please visit https://www.mintmobile.com/wifi-calling-text/.
Note: Not all phones support Wi-Fi calling. Only iPhone 6 and later phones offer this feature.
CONTACT US
IT Help Desk Learning Resource Center Suite LRC-310 508-929-8856
Hours
Help Desk Monday - Thursday 8 a.m to 8 p.m. Friday 8 a.m to 4 p.m. Saturday 10 a.m. to 4 p.m. Sunday 11 a.m. to 5 p.m.
Laptop Repair Depot Monday - Friday 8 a.m to 4 p.m.
Note: repairs can only be performed on computers dropped off at the depot. Repairs typically take 24-48 hours.
Voicemail Messages: PLEASE include your WSU Student ID#