FAQ’s
Q] How do I log in?
Log in using your university credentials (your .edu email and password). If prompted, select “Log in with University Account” and follow the single sign-on (SSO) process.This ensures secure access to all university-licensed tools and resources. Alternatively, you can follow the links below for further instructions.
Google Gemeni log in : CLICK HERE to learn more
Microsoft CoPilot log in : CLICK HERE to learn more
Q] Are there any instructions or guides?
- Information Technology Services – Click Here to Learn More
- AI Training Schedule – Click Here to Learn More
- Worcester State AI Account Guidance: Gemini and Copilot – Click Here to Learn More
- Data Privacy, Security and Access with Gemini – Click Here to Learn More
- Academic Honesty & AI Use for Academic Coursework – Click Here to Learn More
- CTL: The Faculty Development Center – Click Here to Learn More
Q] What policies apply to my account?
Your use of this platform is governed by existing Worcester State University policies.
- As a reminder, Worcester State University Administrative policies are located here;
- The Worcester State University student handbook, student code of conduct are located here.
Q] What data protection comes with my account?
Your account is protected by standard security measures, including password encryption and secure data transmission. The platforms comply with University’s privacy and security policies to ensure your information is protected from unauthorized access.
Q] Should I put in any sensitive information or data?
No. Please avoid entering personally identifiable information (PII) such as financial records, Social Security Numbers (SSN) or any other confidential information. Always follow university data protection and privacy policies.
Q] Should I use my personal account or my .edu account?
Always use your university (.edu) account. This ensures you have access to premium university features, added security protections.
Q] Are these tools free?
Yes…Current students, faculty members and staff are included in the University institutional license. Some optional third-party services or premium upgrades outside the University license may require payment. The University will be evaluating how to equitably address the demand for premium subscription tiers in the Spring, 2026 semester.
Q] Will there be training available?
Yes…The university will offer workshops, training, and help guides to help you make the most of these tools. Look out for announcements in campus newsletters and frequently visit the IT Services website or Teaching & Learning Center website for upcoming sessions. CLICK HERE to learn more.
Q] Can I trust the information the AI tools generate?
No, always verify the output. Generative AI tools are known to occasionally produce false, inaccurate, or fabricated information, a phenomenon known as “hallucination.” You are fully responsible for the accuracy and integrity of any content you submit, even if the AI helped create it.