ACADEMICS

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  • Center for Business and Industry

    If you are helping to lead an industry, business, or non-profit organization that values career development, Worcester State University’s Center for Business and Industry can give you a strategic advantage in the competitive landscape. Like you, we recognize that highly skilled, motivated employees are a tremendous asset. We offer flexible, competitively priced credit and non-credit courses and certification programs that can be tailored to meet your organization’s specific needs—from skills training to leadership development.

    Our offerings include:

    • Management and supervision
    • Leadership
    • Communication skills
    • Technical skills/computer applications
    • Customer service
    • Business writing
    • Project management
    • Workplace English
    • Workplace Spanish
    • Customer service

    We also actively advocate for economic development in the greater Worcester region.

  • Workplace English as a Foreign Language
    Most employees who grew up speaking a language other than English are eager to increase their skills in speaking English. They know that improving these skills will help them to become more valuable to their employer and accelerate advancement opportunities. To meet the needs of these employees and their organizations, the Center for Business and Industry provides high quality Workplace English as a Foreign Language training that is customized to fit your organization’s needs.
     
    Our Workplace English as a Foreign Language programs emphasize the basic skills of listening, speaking, reading and writing, with specialization in vocabulary and American expressions (slang and idioms) used every day. English as a Foreign Language training is commonly delivered to groups of individual employees who speak several different native languages.

    There is often a special need for employees to learn vocabulary used in your workplace, for example, banking or manufacturing terminology. We work with management to identify and offer that specific terminology. We also work with your employees to improve cultural sensitivity.
     
    For more information, or to schedule an on-site training program, contact the Center for Business and Industry at 508-929-8787 or CBI@worcester.edu.
     
    If you are interested in on-campus courses in English as a Foreign Language, contact the Intensive English Language Institute at 508-929-8120.
    Workplace Spanish as a Foreign Language
    As the number of Latinos in the workplace and in our communities increases, many organizations have identified a need to train their supervisors and staff to speak Spanish. The Center for Business and Industry has a group of experienced, proven trainers who meet this need.
     
    Our Spanish as a Foreign Language instructors work with management and supervisory employees and staff to identify the specific needs and terminology to be included in the training. The classes and the curriculum can be completed tailored to the needs of your business.

    For more information, or to schedule an on-site training program, contact the Center for Business and Industry at 508-929-8787 or CBI@worcester.edu.