The Rave Guardian app is one of the best ways to not only improve your personal safety on the Worcester State University campus, but also that of your fellow guardians within your own private safety network. This app also can put you in direct contact with University Police in an emergency.

Download Rave Guardian today or search for it at the Apple App Store or Google Play.

• Set a Safety Timer – Notify people you trust to check in on you if you are alone or in an unfamiliar place.
• Manage and Message Your Guardians – Invite family, friends, or others to be your Guardian, and communicate with them within the app as needed.
• Easy Emergency Communication – Call University Police directly for help if you are in trouble and send text tips – including photos – if you see something suspicious.
• Emergency Button – Make a direct, immediate connection to University Police with GPS location and personal profile information if you are in an emergency situation.
• Tip Texting – Report an anonymous crime-tip via SMS or mobile app.

Please note: This app is separate from the WSU alert software used to notify the campus community of incidents such as inclement weather closings or delays. 

Mobile Devices
Our Operation Identification program is designed to help you protect your mobile computing devices—laptops, tablets, and cell phones, for example—while on campus. Not only are these devices at risk of being stolen if left unattended, their disappearance can lead to identity theft. Consider this statistic:

• Property theft is the number one crime on college campuses, affecting an estimated 1 in 10 students (according to J.D. Power and Associates).

Step one: Our department will engrave your device with an identifying number.
Step two: Register your device. If you are a new student, this service is available before you start classes.

IMMEDIATELY REPORT THEFT OF YOUR MOBILE DEVICE TO UNIVERSITY POLICE.

Identity Theft

While someone’s identity is stolen every 3 seconds, many of WSU’s undergraduate students are in an age group that is more vulnerable to identity theft.

• 29% of identity theft victims are between the ages of 18 and 29 (according to the U.S. Federal Trade Commission).
• It takes young adults ages 18-24 the longest amount of time to detect identity theft, resulting in this age group losing nearly five times the amount lost by other age groups (according to the Better Business Bureau).

If you are a victim of identity theft or fraud, please contact University Police to file a report. Additional steps should be made to prevent further damage or victimization. If your credit cards or bank accounts have been compromised, immediately notify your financial institutions.

Students and employees who become victims of identity theft are encouraged to notify at least one of the three major credit reporting agencies of the incident. This will help protect your credit.

• Equifax
• Experian
• TransUnion

University Police issue keys only for the lower campus buildings, off-campus properties, academic offices, facilities, and the Student Center. All residence hall keys are issued and maintained by the Residence Life and Housing staff. The following is the WSU key issuance and return policy:

• Please submit an online Key Request Form and answer all questions, including the reason for a key, replacement, or hardware repair. The academic department chair or director of the area in which the key is being requested must be the one to initiate the request. If repairs or hardware replacement is required, the locksmith vendor will be contacted and a service date will be scheduled.
• Once the keys are received and individual orders or hardware replacements are completed, the “requestor” will be contacted by University Police. The individual who will be assigned the “new” key must visit the University Police offices in person to sign for the key. No designees will be allowed to pick up orders for persons who will possess the key.
• Information associated with the key, such as person assigned, location, lock number, and number of keys issued, will be entered into a key database by University Police.
• Lost keys must be reported immediately to University Police via keyrequest@worcester.edu.
• When a person terminates their employment with WSU, the Human Resources and Benefits Office is responsible for obtaining and documenting all property belonging to WSU. All keys issued must be returned to HR upon termination of employment, prior to the last paycheck being distributed. The returned keys will be logged by University Police. If the keys will be redistributed in an office, a new key request will be required.

University Police activates and deactivates building access programmed to a person's WSU OneCard. Below is the WSU policy for requesting building access be added or removed from a OneCard:

• An employee’s academic department chair or office supervisor should send an email to Emergency Coordinator David St. Martin at dstmartin@worcester.edu and provide the employee's name and the door to which access is required.
• Upon review, the access will be added electronically to the person's OneCard and a confirmation email will be sent.
• Please allow up to 48 hours for access to be adjusted.

University Police maintains the campus' lost and found property. We encourage students, employees, and guests to call or visit our office if an item has been lost or found on campus.

• Every effort will be made to return found items to their rightful owners. However, it is the owner’s responsibility to report and claim lost items.
• We hold found items for a minimum of 30 days. At the end of 30 days, found items will be donated to a charitable organization or discarded.
• When you report a lost or found item on campus to lostandfound@worcester.edu, please provide a detailed description and your contact information. If we receive the item, you will be contacted.

• Escort service to and from vehicles on campus and shuttle parking lots
• Additional security measures when needed
• Investigative analysis to assign a deterrent force
• Mobile device registration
• Professional crowd control and traffic regulation before, during, and after events
• Residential and office lock-outs (excluding vehicles)
• Assistance to motorists
• Emergency planning coordination
• Money transportation