University Police Services
The Rave Guardian app is one of the best ways to not only improve your personal safety on the Worcester State University campus, but also that of your fellow guardians within your own private safety network. This app also can put you in direct contact with University Police in an emergency.
Download Rave Guardian or search for it at the Apple App Store or Google Play.
- Set a Safety Timer – Notify people you trust to check in on you if you are alone or in an unfamiliar place.
- Manage and Message Your Guardians – Invite family, friends, or others to be your Guardian, and communicate with them within the app as needed.
- Easy Emergency Communication – Call University Police directly for help if you are in trouble and send text tips – including photos – if you see something suspicious.
- Emergency Button – Make a direct, immediate connection to University Police with GPS location and personal profile information if you are in an emergency situation.
- Tip Texting – Report an anonymous crime-tip via SMS or mobile app.
Please note: This app is separate from the Worcester State alert software used to notify the campus community of incidents such as inclement weather closings or delays.
In the event that a device is stolen, immediately report the theft to University Police.
While on average someone’s identity is stolen every 3 seconds, many of Worcester State’s undergraduate students are in an age group that is even more vulnerable to identity theft.
- 29% of identity theft victims are between the ages of 18 and 29 (according to the U.S. Federal Trade Commission).
- It takes young adults ages 18-24 the longest amount of time to detect identity theft, resulting in this age group losing nearly five times the amount lost by other age groups (according to the Better Business Bureau).
If you are a victim of identity theft or fraud, please contact University Police to file a report. Additional steps should be made to prevent further damage or victimization. If your credit cards or bank accounts have been compromised, immediately notify your financial institutions.
Students and employees who become victims of identity theft are encouraged to notify at least one of the three major credit reporting agencies of the incident. This will help protect your credit.
University Police issue keys only for the lower campus buildings, off-campus properties, academic offices, facilities, and the Student Center. All residence hall keys are issued and maintained by the Residence Life and Housing staff. The following is the Worcester State key issuance and return policy:
- Please submit your key request to email@example.com and, include the reason for a key, replacement, or hardware repair. The academic department chair or director of the area in which the key is being requested must be the one to initiate the request. If repairs or hardware replacement is required, the locksmith vendor will be contacted and a service date will be scheduled.
- Once the keys are received and individual orders or hardware replacements are completed, the “requestor” will be contacted by University Police. The individual who will be assigned the “new” key must visit the University Police office in person to sign for the key. A designee will be allowed to pick up orders for the department, if the request is sent in writing by the department chair or director to firstname.lastname@example.org.
- Information associated with the key, such as person assigned, location, lock number, and number of keys issued, will be entered into a key database by University Police.
- Lost keys must be reported immediately to University Police via email@example.com.
- When a person terminates their employment with Worcester State, the Employee Services Office is responsible for obtaining and documenting all property belonging to Worcester State. All keys issued must be returned to HR upon termination of employment, prior to the last paycheck being distributed. The returned keys will be logged by University Police. If the keys will be redistributed in an office, a new key request will be required.
University Police activates and deactivates building access programmed to a person’s OneCard. Below is the Worcester State policy for requesting building access be added or removed from a OneCard:
- An employee’s academic department chair or office supervisor should send an email to Captain Michael Vigeant at firstname.lastname@example.org and provide the employee’s name and the door to which access is required.
- Upon review, the access will be added electronically to the person’s OneCard and a confirmation email will be sent.
- Please allow up to 48 hours for access to be adjusted.
University Police maintains the campus’ lost and found property. Students, employees, and guests are encouraged to call or visit the office if an item has been lost or found on campus.
- Every effort will be made to return found items to their rightful owners. However, it is the owner’s responsibility to report and claim lost items.
- Found items are held for a minimum of 30 days. At the end of 30 days, found items will be donated to a charitable organization or discarded.
- When you report a lost or found item on campus to email@example.com, please provide a detailed description and your contact information. If the item is received, you will be contacted.
University Police supports the work of other Worcester State offices to conduct educational programs on sexual assault prevention, alcohol and substance abuse, and general issues of personal safety during orientation for first-year students and at other times during the academic year.
University Police offers trainings for the RAD (Rape Aggression Defense) system. RAD is not a martial arts course; it’s a realistic program that teaches both the mental and physical aspects of self-defense. Individuals with RAD training gain confidence in their own self-protection. Contact University Police for more information.
- Escort service to and from vehicles on campus and shuttle parking lots
- Additional security measures when needed
- Investigative analysis to assign a deterrent force
- Mobile device registration
- Professional crowd control and traffic regulation before, during, and after events
- Residential and office lock-outs (excluding vehicles)
- Assistance to motorists
- Emergency planning coordination
- Money transportation