| ACADEMICS | Continuing Education | Online Offerings | Information for Online Students
Worcester State University values its students and is committed to resolving all student complaints, be they academic or non-academic, in a fair and efficient manner. The University outlines its policies and procedures for resolving any nondiscrimination or Title IX complaint in its catalog here:
The University also outlines its policies and procedures for resolving any academic grievance in its undergraduate and graduate catalogs here:
The Massachusetts Department of Higher Education (DHE) makes available to all students a Student Complaint Process for appeals that can be filed with the DHE against WSU by Massachusetts residents at https://www.mass.edu/forstufam/complaints/complaintform.asp.
The DHE’s also provides a separate SARA Complaint Process for appeals that can be filed with the DHE against WSU by out-of-state residents who are taking courses/programs online only under WSU’s participation in Massachusetts SARA at https://www.mass.edu/foradmin/sara/complaints.asp.
Students wishing to verify WSU’s programs’ compatibility with other states’ professional licensure requirements for programs or courses that customarily lead to professional licensure may contact the WSU Academic Affairs Division at 508-929-8038. If WSU cannot verify whether the courses or programs meet a student’s home state’s requirements, WSU will refer the student to the requisite professional licensing agency in the student’s home state.
If students have exhausted all of the University procedures for student complaints and/or verification of program compatibility above, they may contact the individuals responsible for implementing state postsecondary quality assurance laws in their home states. The State Higher Education Executive Officers Association maintains a list of each state’s contact information online at http://www.sheeo.org/stateauth/stateauth-home.htm.