Residence Life

  • Residence Life Frequently Asked Questions

    How big is my room?

    Because each residence hall is so unique, we cannot provide exact dimensions for every room. However, most rooms in Dowden Hall, our freshman dormitory, are approximately 16 feet long and 11 feet wide.

    What is provided in the room?

    Each room is furnished with extra-long beds, dressers, desks, wardrobes, and bookshelves (Dowden Hall).

    When will I find out my current room assignment?

    Information on specific room assignments and roommate information is generally mailed in mid-July.

    After I receive my assignment can I come and see the room?

    Due to summer conference groups and camps, your exact room assignment may not be available for viewing, but we will do our best to show you a room of the same dimensions. Please contact the Residence Life and Housing Office by phone or email for available tour times.

    How do I arrange for telephone, cable TV, and internet service?

    Each student is required to pay a $135-per-semester technology fee. This fee provides you with cable television, and high-speed wireless and LAN internet access with network certification and utility software. For more information on specific computer network information, contact the Information Technologies Department at 508-929-5586.

    If you choose to have local phone service, you can contact Verizon for package plans.

    Can I request a specific roommate?

    Yes, you can request a specific roommate. Requests are made on our Roommate Questionnaire and must be mutual.

    If I am having a problem once I arrive on campus, whom should I contact?

    A resident assistant (RA) is the first person you should contact if you are having a problem on campus.

    RAs are student leaders who live with the resident students and are selected and trained to help establish a healthy residence community. They either assist directly or provide referrals for questions or concerns with academics, safety and security, physical or mental health, and other topics that are part of living on-campus.

    The next level of support is the residence director (RD). Residence directors are full-time professional staff who live in the buildings. They supervise student staff and are responsible for the overall management of the residence hall(s) to which they are assigned.

    If you are having difficulty on campus, you also can go to the Residence Life and Housing Office located in Sheehan Hall. Our phone number is 508-929-8074.

    As a first-year resident student, can I have a car on campus?

    Parking passes are distributed on a completed credit basis. As a resident student, you are welcome to fill out a parking pass application. Parking passes are $175 for the academic year.

    What happens if I get documented for violating a university policy?

    An accused student receives written notification of charges and the date, time, and location of the judicial hearing. Students must attend the hearing on the date stated in the letter. If they do not attend, the hearing is held without them.

    A judicial hearing is a meeting with a university official or officials where the accused student may discuss his/her interpretation of the events. The university official or officials and the student will attempt to establish an agreement regarding the incident.

    For more information regarding the judicial process, please visit the Student Conduct page and refer to the Student Code of Conduct.

    What are Quiet Hours?

    Noise can quickly become a problem in the residence halls because many people live and study together in a relatively small space. Quiet Hours have been established to ensure that students can sleep and study during evening hours.

    The definition of Quiet Hours can be found on page 28 of the Residence Hall Handbook. Quiet Hours are 9 p.m.  to 8 a. m. Sunday through Thursday, and 12 midnight to 8 a.m. on Fridays and Saturdays. During final exam periods, Quiet Hours are in effect 24 hours each day.

    Please also be aware that courtesy hours are also in effect 24 hours a day.

    What is the smoking policy of the residence halls?

    Worcester State University is a tobacco-free campus. Please visit our Health Promotion page for more information.

     

    What do I do if the heat in my room is not working properly?

    At any time, you can fill out a work order online through the Residence Life portal (student login required). If it is an emergency, you can contact University Police at 508-929-8911.

    What do I do if some of my personal property gets damaged in my residence hall?

    The University does not assume responsibility for loss of, or damage to, personal articles by fire, theft, or any other cause. Students are advised to carry personal property insurance. The Residence Life and Housing Office has information about personal renter's insurance. If your property is damaged, you should report it to your insurance carrier.

    What do I do if I am locked out of my room?

    Residents should report a lockout to University Police at 508-929-8911. Upon verification of identity, a University Police Officer will come to unlock the door.

    How do I report a maintenance problem in my room?

    If it is routine maintenance (i.e. burned out light bulb, shade won’t operate, broken furniture), you can fill out a work order in the Residence Life and Housing Office or online through the Residence Life portal (student login required).

    If it is an emergency (i.e. overflowing toilet, no heat, power outage, etc.) during normal business hours (Monday-Friday 9 a.m. - 5 p.m.), you can call 508-929-8074. If it is not during normal business hours, you can contact a resident assistant or call University Police at 508-929-8911.

    How do I arrange for housing during college breaks (i.e. spring break and semester break)?

    There is no housing available between the closing for the fall semester and January 2. Approved students may stay on campus in their current assignment beginning in January for the semester break and during spring break. Individual requests for housing during these times are considered on a case-by-case basis. Completed applications must be submitted by the deadline in order to be considered.

    Is housing available in the summer?

    Summer housing is available while summer classes are in session. Applications are available in April and can be obtained from the Residence Life and Housing Office.

    How can I change my current meal plan?

    Meal plans can only be changed during the first two weeks of the semester (the add / drop period). Anyone wishing to change his or her meal plan after that date must wait until the following semester to do so. Any student can add dining dollars to their meal plan at any time during the semester, by going to the Chartwells Office on the third floor of the Student Center.

    Where can I do laundry on campus and how much does it cost?

    There are laundry facilities located on the 1st floors of both Wasylean Hall and Dowden Hall, in Chandler Village 16-1, and on the 2nd floor of Sheehan Hall. Each laundry area has washers and dryers for students to use. Our laundry rooms only accept money from the Common Funds on your OneCard.

    What is my mailing address?

    Students wishing to have mail sent to them on campus should have it addressed the following way:

    Student Name
    Box Number
    486 Chandler Street
    Worcester, MA 01602