| Academics | Centers & Institutes | Center for Business and Industry
Enhancing the skills of your workforce.
Helping our partners stay competitive.
The Center for Business and Industry at Worcester State University is committed to enhancing the skills of individuals in our communities and employees in our partner organizations. We deliver training on site at companies, online, on WSU's campus, or a combination.
We offer both credit and non-credit training. We can customize solutions to fit your unique business needs. We will meet with you to understand your business goals and challenges. When you partner with us, we will work with you closely throughout the implementation of your training plan. We also offer open enrollment programming on campus that is accessible to individuals and businesses.
Your partnership with us extends beyond our workforce training sessions. You can rely on us for additional training, and we can provide access to event-sponsorship opportunities and WSU's student and alumni talent pool to fill open positions or internships at your organization.
Register for the upcoming training workshops taking place at the Devens Common Center.
Elevate Your Communication SkillsDate: March 27Time: 8 a.m. - 12 noonCost: $295Description: Understanding your own preferences and tendencies, and those of others, enables you to have more effective conversations and working relationships. Participants will explore the similarities and differences among communication styles and use a tool that will help them improve interactions. Each participant will take the Everything DiSC® Workplace assessment prior to the start of the training and will receive their personalized report at the workshop. (4 hours) Registration deadline: March 16 Register Online
High Performance TeamsDate: April 24Time: 8:30 - 11:30 a.m.Cost: $195Description: Participants will learn the characteristics, benefits, and challenges of high-performing teams and the roles of an effective leader. (3 hours) Register Online
Presentation SkillsDate: May 22Time: 8:30-11:30 a.m.Cost: $195Description: This training will take you through the essential steps for creating an outline, being prepared, and using visual aids. (3 hours) Register Online
The Center for Business and Industry offers training on a variety of topics and skills, including:
For additional online offerings, visit our landing pages below:
Hiring and promoting managers who can effectively lead their staff is vital for strong employee engagement and retention. A manager’s effectiveness can be improved by developing competencies in key areas.
The Center for Business and Industry offers a Leadership and Management Certificate Series to fill your leadership-skills gap. The program features day and evening sessions taught at the WSU campus. The affordable cost makes the series perfect for companies that need training for a few employees and individuals who are unemployed or underemployed.
The series can also be brought on site to your organization and can be customized to meet your specific business needs.
We deliver training in English for speakers of other languages on-site at your location to meet your organization’s needs. On-campus training is also available, if preferred.
Our training is taught at beginner, intermediate, and advanced levels. Each category includes instruction in the 4 language skills: speaking, reading, writing, and listening.
AssessmentThe center will administer an assessment to all participants in order to determine their skill level. This will ensure participants are placed in the appropriate category. Organizations can determine whether one or multiple categories of English will be taught to accommodate participants.
CustomizationThe curriculum is customized to meet specific organization needs and includes work-related topics and vocabulary presented at the appropriate level. The center works closely with each organization to gain insight and materials (manuals, forms, charts) that can be incorporated into the curriculum to increase the relevance and effectiveness of the training.
As the number of Latinos in the workplace and in our communities increases, many organizations have identified a need to train their supervisors and staff to speak Spanish. The Center for Business and Industry has a group of experienced, proven trainers who meet this need.
Our Spanish as a Foreign Language instructors work with management and supervisory employees and staff to identify the specific needs and terminology to be included in the training. The classes and the curriculum can be tailored to the needs of your business.
The state’s Workforce Training Fund Program is financed entirely by Massachusetts employers not only to encourage them to train current and newly hired employees, but also to provide businesses with the resources to cover training costs. The Center for Business and Industry is committed to our partners’ success. We will:
We can assist with the following WTFP grants:
General Program – Training grants of up to $250,000 for companies of any size for customized training; grants available for a variety of topics including leadership and management skills, customer service, and English as a Second Language*
Express Program – For companies with up to 100 employees; training grants of up to $3,000 per employee per course and $30,000 per company per calendar year, with awardees eligible for reimbursement of up to 50% of the actual cost of training; an off-the-shelf training curriculum*
Technical Assistance Grant – Planning grants up to $25,000 to assess training needs*
Consortium Grant – Available to multiple partners who are collaborating to address similar training needs*Contact us to learn more or set up a free consultation.
*Source: Commonwealth Corporation
If you are a caregiver at UMass Memorial Health Care, the Pathway to College Program supports you in achieving your career and academic goals. It provides 9 college credits and the foundation needed to enter a wide variety of undergraduate degree programs, including health education, nursing, business, psychology, occupational studies, and sociology.
Classes are held onsite at UMMHC, one night per week, over a 9-month period.
There are minimal up-front costs, and up to 80% of program costs are covered through tuition benefits.*
You'll learn alongside UMMHC peers and receive individual academic advising and guidance from experienced instructors.
Download the flyer for schedule and contact information.
If you are interested in this program, please complete and submit the online inquiry form.
*Full- and part-time employees represented by a
collective bargaining agreement should reference the agreement for